Everything you need to know about getting your Frostah products delivered and our hassle-free return policy.
| Delivery Zone | Estimated Time | Shipping Cost |
|---|---|---|
| Local (Metro) | 1-2 business days | Free over $50 |
| Nationwide | 2-3 business days | $5 |
| International | 5-7 business days | $15 |
| Express | Next Day | $10 |
Orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once shipped.
All products are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly materials whenever possible.
Track your order in real-time. We'll send you updates via email and SMS at every step of the delivery process.
Enjoy free delivery when you spend $50 or more on your order.
We want you to be completely satisfied with your Frostah purchase. If you're not happy with your order for any reason, we're here to help. Our return policy is designed to be fair and hassle-free.
Reach out within 7 days of receiving your order via email or our contact form.
Share your order number and reason for return. Include photos if the product is damaged.
We'll provide return shipping instructions or arrange a pickup if applicable.
Once we receive and inspect the return, we'll process your refund within 5-7 business days.
If you have any questions about shipping or returns, our customer service team is here to assist you.